Shipping Policy
Last Updated: July 8, 2026
Order Processing
Orders are processed within 14 business days after payment is received.
Processing times may vary depending on product availability, print production, order volume, holidays, or other factors.
Shipping Locations
We currently ship to:
- Austria
- Australia
- Austria
- Belgium
- Canada
- Czechia
- Denmark
- Finland
- France
- Germany
- Hong Kong SAR
- Ireland
- Italy
- Japan
- Malaysia
- Netherlands
- Norway
- New Zealand
- Poland
- Portugal
- Singapore
- South Korea
- Spain
- Sweden
- Switzerland
- United Arab Emirates
- United Kingdom
- United States
We reserve the right to restrict shipping to certain locations.
Shipping Rates
Shipping rates are calculated at checkout based on destination, package size, weight, and selected shipping method.
Applicable taxes, duties, customs fees, brokerage fees, or import charges are the responsibility of the customer unless otherwise stated.
Delivery Estimates
Estimated delivery times are provided at checkout or in your order confirmation.
Delivery times are estimates only and are not guaranteed. Delays may occur due to carriers, customs processing, weather, holidays, or other circumstances beyond our control.
Order Tracking
Where available, tracking information will be provided by email once your order ships.
Incorrect Shipping Information
Please ensure your shipping address is accurate at checkout.
We are not responsible for orders delayed, returned, or lost due to incorrect or incomplete shipping information provided by the customer.
Lost, Delayed, or Damaged Shipments
If your shipment is delayed, lost, or arrives damaged, contact us at info@andrewsommerfeld.com.
For damaged shipments, please keep the item and all original packaging, and provide photographs so we can assist with a carrier claim or replacement.
Risk of Loss
Risk of loss or damage may pass to you once the order is delivered to the shipping address or transferred to the carrier, subject to applicable law.
Contact
For shipping questions, contact:
rhinovisual, inc.
info@andrewsommerfeld.com